Author: Destina Asia

  • UNTUK MASALAH PERKHIDMATAN PENERBANGAN, PENGGUNA DIMINTA UNTUK MENGHUBUNGI MAVCOM SECARA TERUS.

    Persatuan Pengguna (FOMCA) mengadu mengenai harga, perkhidmatan, perubahan jadual dan pembatalan penerbangan dalam Buletin Utama 16 April 2023. Kebimbangan ini telah dibawa ke perhatian Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup (KPDN).

    Kementerian ingin memaklumkan kepada semua pengguna perkhidmatan pengangkutan udara bahawa mulai 1 Mac 2016, melalui Akta Perlindungan Pengguna (Pindaan) 2015, Akta A1498, seksyen 99(1)(c) yang telah dipinda dengan memasukkan seksyen 99(1)(ca) yang memperuntukkan bahawa apa-apa isu pertikaian berkaitan dengan perkhidmatan mana-mana syarikat penerbangan adalah diluar bidang kuasa Tribunal Tuntutan Pengguna, KPDN dan segala aduan berkenaan dengannya hendaklah dirujuk kepada Suruhanjaya Penerbangan Malaysia (MAVCOM).

    KPDN menyeru semua pengguna untuk menyimpan/ merakam semua transaksi bila berhubungan dengan syarikat penerbangan dan membuat aduan terus kepada MAVCOM beserta dengan bahan bukti yang telah dirakam dan disimpan. Aduan boleh dibuat melalui pautan https://flysmart.my/en/make-a-complaint/ atau emel enquiries@flysmart.my jika mereka berhadapan dengan masalah seperti yang dinyatakan di atas.

    Walau bagaimana pun, segala aduan yang Kementerian terima selama ini telah dimajukan kepada MAVCOM untuk tindakan selanjutnya.

  • DOSM’s New Portal and Economic Census Portal 2023

    YBhg. Dato’ Sri Dr. Mohd Uzir Mahidin, Malaysia’s Chief Statistician, unveiled (i) DOSM’s New Portal & Mobile Application; and (ii) Economic Census Portal.

    DOSM’s New Portal & Mobile Application was developed in line with DOSM’s continuous  modernisation and innovation efforts aimed at providing effective statistical services that  have added value in contributing to government services. It is equipped with a modern  platform based on portal features that use the latest technology, modern design and layout,

    minimalistic and neat, bilingual ie the use of Bahasa Melayu and English (default), fully  responsive, prioritise user experience (user centric), supporting all the content required by  the user, can be easily expanded, various latest functions; and support the needs of DOSM  content & functions such as stats release, student corner, ergonomic and user-friendly  layout.

    YBhg. Dato’ Sri Dr. Mohd Uzir Mahidin, Malaysia’s Chief Statistician, stated, “This edition  of DOSM’s New Portal & Mobile Application introduces key features such as Fun with  Statistics, Chat Bot, Tableau Integration, Table Builder, Social Media Sharing, Multi

    User CMS, Content Analytics, and Data Mining. It also provides additional service  innovation with mobile application features developed using Google Flutter technology and  a simple and user-friendly platform meeting all user needs with mobile apps on Applestore  and Playstore.”

    Dato’ Sri Dr Mohd Uzir Mahidin also informed, “DOSM for the first time launch Economic  Census Portal, which main objective is to be a platform for delivering information and  statistics related to the 2023 Economic Census. This portal provides an easy-to-navigate  interface and has various content and links. The portal is a common gateway with a one

    stop centre concept to make it easier for users, especially census respondents, to get all  the information related to the implementation of the 2023 Economic Census. Among the  contents of this portal are general information about the 2023 Economic Census, frequently  asked questions (FAQ), questionnaires, a guide to completing the questionnaire, the  previous publications of the Economic Census, and links to online questionnaires (e-Be).  Through this portal, users can also access an economic data dashboard (MyEase) that  covers economic series data starting from the year 2005. In addition, this portal also  displays progress reports on the implementation of the census as well as the latest news  and media coverage related to the economic census.”

    Meanwhile, the current portal and the New Portal & DOSM Mobile Application are  compared by upgrading the portal display, which includes the landing page, main page,  directory, stats release theme, gallery (newsletter), and upgrading the CMS function and  display, which includes login, modules content management, and various new functions  such as Table Builder, Student Corner, Fun With Statistics, Forum, and Industry Training  module.

    Thus, efforts to upgrade DOSM’s New Portal & Mobile Application and Economic  Census Portal were develop and in response to current needs and to fuel the  dissemination of information for the reference of various levels of users, including  policymakers, businessmen, researchers, youth, students, journalists, data scientists, and  the general public.

    For more information,

    visit https://www.dosm.gov.my and https://www.economiccensus.dosm.gov.my

    The Department of Statistics Malaysia (DOSM) is conducting the Economic Census in  2023. DOSM greatly appreciates the cooperation of respondents to provide information  and in ensuring the success of this census. Please visit www.dosm.gov.my for more  information.

    DOSM has launched OpenDOSM NextGen as a medium that provides a catalogue of data  and visualisation to facilitate users in analysing various data. OpenDOSM NextGen is an  open source data sharing platform and accessible through https://open.dosm.gov.my portal.

    Please be informed that the Government of Malaysia has declared National Statistics Day  (MyStats Day) on October 20 each year. MyStats Day theme is “Connecting the World with  Data We Can Trust”.

  • A Significant Loss for the Global Travel and Business Events Sector

    A Significant Loss for the Global Travel and Business Events Sector

    Dato’ Sri Dr. Abdul Khani Daud, the non-profit organization’s chief executive officer, will retire as a government officer on April 21, 2023, according to a statement released by Malaysia Convention & Exhibition (MyCEB). With his retirement, Dato’ Sri Dr. Abdul Khani will end a spectacular 38-year career in the tourism and business events sectors.

    Dato’ Sri Dr. Abdul Khani, the former Director General of Islamic Tourism Centre from 2018 – 2020 played a pertinent role in spearheading efforts to develop a Muslim-friendly Accommodation Recognition programme and created global awareness on Malaysia as tourism destination for Muslim travellers. He is also a pioneer in the tourism sector where he began his career in Tourism Malaysia (TM) in 1985 until he was promoted to Acting Director General. As he earned his stripes at TM, he was posted as an overseas Director to undertake global markets which include Tourism Malaysia’s offices in Australia, Singapore, South Africa and Thailand. His outstanding expertise in marketing is proven by an increase of 60% tourist arrivals from Singapore between year 2000 to 2004. During his service period, a 45% growth for Latin America was recorded, opening the market for Argentina.

    He was the mastermind and leader of Global Meet 2006 during his tenure as the Advertising Director of Tourism Malaysia for more than a decade. Following in 2018, he was the Organising Chairman of the Pacific Asia Travel Association (PATA). He also went into In-Plant Training (Tourism) in Japan under the Look East Policy at Jalpak, a subsidiary of Japan Airline in Tokyo, Japan back in 1997.

    An established leader who has been serving Malaysia’s tourism sector for over three decades, Dato’ Sri Dr. Abdul Khani is tasked to head the country’s business events industry as he officially took office at MyCEB on 5 February 2020. However, he is no stranger to the national convention bureau as he has been serving MyCEB since 2017 as the Board of Director and Board of Trustees.

    Dato’ Sri Dr. Abdul Khani is a well-respected leader in the global business events and tourism industry. He has exhibited strong leadership qualities since joining MyCEB and has spearheaded various local and international projects, such as the Meet in Malaysia campaign, which has generated an estimated economic impact of RM1.05 billion for the country from year 2020 – 2022. Additionally, he created the 3R (reset, restart and responsible) initiative, which aimed to help industry players achieve maximum success. This resulted in supporting the participation of 19 industry players in international tradeshows, assisting 50 professionals in obtaining Certified in Exhibition Management (CEM), and helping 114 local partners retain their local and international association memberships.

    He also played an instrumental role in the ease of travel to Malaysia where he had formed Business Events Special Lane at major airports to ensure smooth entry process, and MySafe Business Events Planner; a digital planner to assist and guide international business events planners and organisers. He was the driving force behind the 10-year plan, the Malaysia Business Events Strategic Marketing Plan 2021 – 2030 which forecasted by the year 2030, business events are expected to contribute RM42.12 billion in estimated economic impact whilst creating around 25,833 total employment.

    Dato’ Sri Dr. Abdul Khai has guided the organisation through several reinventions, including working closely with various ministries to track all business events activities that are taking place in the country. This includes some major events organised by the different ministries such as Langkawi International Maritime and Aerospace Exhibition (LIMA), Malaysia International Halal Showcase (MIHAS), and others. In that respect, MyCEB will be able to gauge the overall figure of the business events economy. As part of global movement, he led the Bureau in joining the Hybrid City Alliance together with other 21 cities around the world and formed Asia Convention Alliance together with Thailand, Taiwan, and Korea. These two initiatives are aimed at strengthening the business events industry for Malaysia and for the region.

    On behalf of MOTAC, we would like to thank Dato’ Sri Dr. Abdul Khani Daud for his tremendous contributions throughout his tenure with the Ministry. His journey spans 33 years in Tourism Malaysia before being eventually entrusted to revamp the Islamic Tourism Centre. Not long after, Dato’ Sri Khani’s highly regarded expertise and experience was proven to help bring positive impact to the business events industry during his appointment to oversee MyCEB. Under his able and astute leadership, he has contributed tremendously to elevating every organisation to which he was appointed. This is evident in what we see today: the three organisations represent a prominent contributor to Malaysia’s tourism industry scene, which in turn has uplifted Malaysia’s economic landscape immeasurably. We would like to thank Dato’ Sri for his exemplary and inspiring service to the Ministry, tourism industry, and most importantly, to the nation. We wish him a blessed and fulfilling retirement, sated with the satisfaction and knowledge that the achievements and works he has established will leave a lasting legacy.”

    YB Dato Sri Tiong King Sing, Minister of Tourism, Arts and Culture (MOTAC) Malaysia

    “Malaysia’s business events industry is held at a high regard with the leadership of an integral numero uno. On behalf of World Trade Centre Kuala Lumpur (WTCKL), we would like to humbly thank Dato’ Sri for your allegiance in uplifting the business events industry scene in Malaysia. He has undertaken a jubilant job in rebooting the industry post-pandemic whilst creating ever-lasting legacies to be shared with the industry stakeholders as a whole. This is an embodiment of a great leader, and we are honoured to be part of this journey with you. Congratulations on your retirement and may your augmentation live on.”

    Dato’ Sri Dr. Hj. Irmohizam, Group Managing Director of World Trade Centre Kuala Lumpur (WTCKL)

    “Since the establishment of MyCEB, our relationship has never been closer under the leadership of Dato’ Sri Dr. Abdul Khani especially during the dire pandemic situation of the business events industry. His efforts to fight for the survival of the industry were well appreciated by all today. As we turned around for the better, Dato’ Sri Khani spurred the momentum to take the industry to a greater scale to stay relevant and resilient. He is a man with a clear vision to continuously take the country a notch higher that ensured Malaysia is established as a world renown destination for business events convergences. With that, we humbly extend our grateful gratitude for your vast contributions to all stakeholders of the industry. We would like to wish our heartiest congratulations on the remarkable career and have a well-deserved retirement.”

    Francis Teo, President of Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS)

    “MyCEB has been AFECA’s focal point of contact and we are appreciative for their assistance all these while, which is commendable. As the exhibition industry has progressed over the years, this segment has tremendously grown into a favourable component of the business events industry, and this was only made possible under the leadership of Dato’ Sri Dr. Khani. Despite taking over the national bureau in the peak of the pandemic, Dato’ Sri has given his fullest cooperation and commitment to the business events industry and players to ensure the BE industry was reopened and indeed it was on a vibrant scale, locally. This has given a positive impact and the resilience projected ensured a consistent profile of international exhibition shows in the country post pandemic. His attributes to continuously shake the ground are highly admired and for that, we thank you for your wonderful service. On behalf of AFECA, congratulations to Dato’ Sri on your resounding success and an outstanding career, and we wish you a wonderful retirement journey ahead.”

    Dato’ Vincent Lim, Board Member of Asian Federation of Exhibition and Convention Associations (AFECA)

    “It is with a heavy heart that we must bid farewell to one of the most eminent movers and shakers of the business events industry in Malaysia. ICCA has had a long-standing relationship with MyCEB for the international association meetings industry. Upon Dato’ Sri Dr. Khani’s election as ICCA BOD Asia Pacific Region that concluded its term last year, I was granted the opportunity to visit the national bureau’s office in Putrajaya, Malaysia to thank Dato Sri for lending his kind service and expertise. Upon my visit, it is evident to witness that Malaysia’s positioning is held at a great standing under his leadership and for that, we would like to thank you for your endless support and drive towards the association as well as this lucrative industry. We wish you the greatest success in your future endeavours and congratulations on this high regard retirement.”

    Senthil Gopinath, Chief Executive Officer of International Congress and Convention Association (ICCA)

    “Together with Dato’ Sri Dr. Khani, IECA and MyCEB have initiated a trailblazing change under a successful partnership between two neighbouring countries. This movement was only made possible through an inspirational leader, Dato’ Sri Dr. Khani himself. Malaysia’s business events industry is truly blessed with one of the world’s most prominent leaders and it is our pleasure on behalf of IECA to witness this progressive change. The movement initiated has encouraged us to move forward and exchange support between our regions to further uplift the business events industry. It only fair to share that this incredible figure will surely remain exemplary for the industry and for that, we would like to wish you congratulations on the highly deserving retirement.”

    Hosea Andreas Runkat, Chairman of Indonesian Exhibition Companies Association (IECA-Asperapi)

  • MAJLIS PERASMIAN PAKEJ RAHMAH BERSAMA TAMU HOTEL & SUITE KUALA LUMPUR

    Pada Majlis Pelancaran Pakej RAHMAH hari ini, yang diadakan di Tamu Hotel & Suites Kuala Lumpur, Yang Berhormat Datuk Seri Salahuddin Ayub, Menteri Perdagangan Dalam Negeri dan Kos Sara Hidup, telah disertai tetamu dari Kuala Lumpur Hotel & Suites.

    Pelaksanaan Inisiatif Payung RAHMAH di Tamu Hotel & Suites Kuala Lumpur melalui Pakej RAHMAH merangkumi promosi pakej Penginapan dan Iftar iaitu pakej Penginapan Dua Hari Satu Malam di Bilik Standard, Termasuk Sahur dan Iftar untuk Dua Orang Bernilai RM250 sahaja.

    Di bawah Pakej RAHMAH Bersama Tamu Hotel & Suites Kuala Lumpur, harga bagi setiap pengunjung yang ingin menikmati ruangan bilik yang lebih luas iaitu di lain kategori pilihan di hotel seperti Bilik Deluxe, Bilik Junior Suite, Bilik Executive Suite ataupun kategori pilihan di Residence seperti Satu, Dua atau Tiga Bedroom Residence, cas tambahan sebanyak RM50 sahaja akan di kenakan bagi setiap permintaan untuk kenaikan taraf bagi kategori pilihan.

    Mengetengahkan Menu Hidangan Makanan Masakan Tradisi Melayu dengan harga mampu bayar dan sajian yang membuka selera. Lebih daripada 45 jenis pilihan hidangan bakal disajikan kepada para pengunjung yang membeli Pakej RAHMAH Bersama Tamu Hotel & Suites Kuala Lumpur. Lokasi Bufet Pakej RAHMAH Bersama Tamu Hotel & Suites Kuala Lumpur adalah di Restoran Tamu Junction Place, Di Aras Lobi bermula pada jam 6.30 petang sehingga tamat waktu berbuka iaitu pada jam 9.30 malam.

    Untuk pengetahuan, Tamu Hotel & Suites Kuala Lumpur merupakan Hotel Pertama Di Malaysia yang melancarkan Pakej RAHMAH dibawah gabungan pakej perkhidmatan dan Iftar.

    KPDN melihat inisiatif ini sebagai salah satu tawaran yang sangat berbaloi untuk dinikmati oleh setiap lapisan golongan masyarakat bukan sahaja tertumpu pada golongan B40 sahaja. Seterusnya KPDN terus komited untuk memastikan seluruh warga Malaysia MADANI dilindungi dan tidak terbeban dengan peningkatan kos sara hidup dalam situasi mencabar dan tidak menentu pada hari ini. Pada masa yang sama, KPDN sentiasa menyokong usaha yang dilaksanakan oleh industri sektor perkhidmatan khususnya Hospitaliti di negara ini untuk menggalakan rakyat Malaysia berbelanja dengan berpatutan menjelang musim perayaan yang bakal menjelang.

    Di bawah Inisiatif Payung RAHMAH yang diterajui oleh KPDN, pengguna dijangka dapat merasai menginap di hotel bertaraf 4 bintang dan menikmati menu iftar dengan harga yang berpatutan, disamping dapat mengeratkan tali silaturahim di bulan yang mulia ini. Inisiatif Payung RAHMAH adalah manifestasi keprihatinan dan konsep kasih sayang 3 Kerajaan kepada rakyat Malaysia, khususnya golongan berpendapatan rendah dengan kerjasama rakan-rakan strategik yang terlibat.

    KPDN amat berharap agar usaha seperti ini mampu menarik perhatian rakyat Malaysia, khususnya pengunjung untuk menikmati Pakej RAHMAH yang di tawarkan dengan harga yang berpatutan dan mampu bayar sebagaimana yang ditawarkan melalui Pakej RAHMAH Bersama Tamu Hotel & Suites Kuala Lumpur.

     

  • KPDN MELAKSANAKAN KAJI SELIDIK BERHUBUNG SAMBUTAN OLEH PENGUNJUNG DI BAZAR RAMADAN SELURUH NEGARA

    KPDN MELAKSANAKAN KAJI SELIDIK BERHUBUNG SAMBUTAN OLEH PENGUNJUNG DI BAZAR RAMADAN SELURUH NEGARA

    Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup (KPDN) telah melaksanakan satu kaji selidik terhadap sejumlah responden yang mewakili golongan peniaga di bazar Ramadan pada 31 Mac 2023 lalu yang melibatkan seramai 1,148 responden di seluruh Negara.

    Tujuan utama kaji selidik ini dilakukan adalah bagi mendapatkan maklumbalas daripada peniaga berhubung sambutan pengguna terhadap aktiviti jualan di bazar Ramadan pada tahun ini. Ia melibatkan bazar Ramadan di kawasan bandar, luar bandar dan bazar Ramadan peringkat Negeri.

    Kaji selidik ini juga bertujuan untuk menilai sambutan pengguna terhadap bazar Ramadan dan melihat aspek keuntungan yang diperolehi peniaga. Selain itu, kaji selidik ini juga telah mengumpulkan maklumat berhubung hasil jualan yang diperolehi berbanding sasaran jualan oleh peniaga itu sendiri.

    Hasil kaji selidik ke atas 1,148 responden itu mendapati, 69% peniaga menyatakan peningkatan pelanggan/pengunjung di premis mereka manakala 31% peniaga memberi maklumbalas penurunan.

    Bagi aspek hasil jualan pula, sebanyak 63% peniaga menyatakan peningkatan ke atas hasil jualan manakala selebihnya 37% memberikan maklumbalas penurunan hasil jualan mereka.

    Selain itu, dari segi aspek keuntungan pula, semua responden memberikan maklumbalas memperoleh keuntungan di mana sebanyak 70% peniaga menyatakan mendapat peningkatan keuntungan manakala selebihnya 30% peniaga menyatakan pengurangan dari segi keuntungan.

    Nilai jualan dan keuntungan yang diperolehi oleh peniaga banyak dipengaruhi oleh faktor seperti berikut:

    • Jenis makanan/minuman yang popular;
    • Harga yang berpatutan pada pandangan pengunjung bazar;
    • Cuaca; iv. Lokasi bazar;
    • Kemudahan tempat parkir kenderaan;
    • Turun naik harga bahan mentah seperti buah-buahan untuk penyediaan minuman seperti jus dan sebagainya;
    • Kedudukan gerai dalam tapak bazar; dan
    • Kos sewaan tapak.

    Hasil kaji selidik ini juga mendapati, para peniaga mengharapkan pengunjung semakin bertambah dan berbelanja di bazar Ramadan serta kos bahan mentah dapat diturunkan bagi membantu peniaga mengimbangi harga jualan mereka. Selain itu, peniaga juga berharap agar promosi yang lebih baik dapat dilakukan agar pengunjung bazar Ramadan semakin meningkat selain pengurangan kadar sewa tapak, meningkatkan aktiviti penguatkuasaan, kebersihan tapak perniagaan bazar dan bantuan dari segi modal/kewangan.

    KPDN ingin menasihatkan para peniaga agar terus mematuhi peraturan dan perundangan yang dikuatkuasakan Kementerian bagi mengelakkan dikenakan tindakan yang tegas selain menjadi peniaga yang beretika seperti meletakkan tanda harga pada setiap barangan yang dijual dengan tepat dan jelas.

    Pengguna juga dinasihatkan agar bijak ketika berbelanja dan menggunakan sepenuhnya hak-hak sebagai pengguna bagi mengelakkan dimanipulasi oleh segelintir pihak yang tidak bertanggungjawab yang ingin mengambil kesempatan selain berhemah di dalam berbelanja agar tidak 3 berlaku pembaziran.

    Sekiranya pengguna mempunyai sebarang maklumat berhubung salah laku oleh peniaga boleh melaporkan kepada pihak Kementerian berserta maklumat yang lengkap dan tepat melalui saluran berikut:

    • WhatsApp 019-279 4317 / 019-848 8000;
    • Portal e-Aduan KPDN iaitu http://e.aduan.kpdn.gov.my;
    • Call Centre 1-800-886-800;
    • E-mel (e-aduan@kpdn.gov.my);
    • Aplikasi Telefon Pintar Ez ADU KPDN; dan
    • Bilik Gerakan Penguatkuasaan 03-8882 6088 / 6245.