CARSOME Strengthens After-Sales Ecosystem Through Strategic Partnership with BATERIKU. CARSOME, Southeast Asia’s largest integrated car e-commerce platform, has entered into a strategic partnership with BATERIKU, Malaysia’s leading on-demand Connected Roadside Assistance provider and official supplier of SIRIM-certified ASTRA batteries. This collaboration is part of CARSOME’s continued commitment to enhancing its automotive ecosystem by offering greater convenience and comprehensive after-sales support to customers through integrated battery services.
As part of this partnership, CARSOME customers can now access BATERIKU’s on-demand battery replacement services directly through the CARSOME app and website, simplifying the process of getting reliable battery support whenever needed. To mark the launch, CARSOME customers will receive RM50 off their next on-site battery replacement with the use of the promo code CARSOME50 (terms and conditions apply).
The collaboration also expands CARSOME’s physical presence through BATERIKU’s nationwide network of over 220 Pitstop outlets, which will now function as additional CARSOME customer access points. These locations will offer services such as AI-powered car valuation, booking inspections, car selling, and vehicle purchases—bringing CARSOME’s digital platform closer to local communities across Malaysia.
In addition, BATERIKU’s proprietary ASTRA batteries will be used during the refurbishment process of vehicles at the CARSOME Certified Lab, reinforcing the brand’s commitment to quality assurance before each vehicle is delivered to customers. With a proven track record of over 500,000 units sold and a warranty claim rate of less than 0.5%, ASTRA batteries offer reliability and peace of mind, backed by SIRIM certification and nationwide support.
“Our mission at CARSOME has always been to make car ownership more transparent, convenient, and reliable. By partnering with BATERIKU, we’re strengthening our promise to deliver a seamless and trusted experience for our customers—from vehicle inspection and refurbishment to after-sales support,” said Eric Chan, President and Chief Operating Officer of CARSOME Group. “With BATERIKU’s nationwide reach and service excellence, we are ensuring that CARSOME customers can drive with confidence knowing that help is always nearby.”
Azarol Faizi, CEO of Bateriku.com, echoed this sentiment, stating, “ASTRA isn’t just a battery—it’s a promise of quality and support. Our collaboration with CARSOME reflects our shared vision of advancing automotive mobility in Malaysia by combining trusted products with accessible, data-driven services. Together, we’re raising the bar for vehicle ownership in the region.”
This partnership not only reinforces CARSOME’s strategy to build an end-to-end automotive ecosystem but also highlights a shared ambition between both companies to continuously improve the vehicle ownership journey. By integrating digital innovation with nationwide operational strength, CARSOME and BATERIKU are poised to redefine the automotive experience for Malaysian consumers.
For more information on CARSOME, visit www.CARSOME.my, and for details on BATERIKU’s offerings, visit www.bateriku.com.